Tidio

A customer service platform combining live chat, AI chatbots, and multi-channel ticketing systems.

Commission Structure

Recurring

Commission Rate

30%

Cookie Duration

30 days

Commission Duration

Lifetime

Tidio provides an all-in-one customer communication suite tailored for small to medium-sized businesses. The platform integrates live chat, AI-powered chatbots (specifically its proprietary Lyro AI), and a unified inbox that centralizes messages from Instagram, Facebook Messenger, and email. By offering a lightweight widget and automated flow builders, Tidio helps e-commerce stores—particularly those on Shopify, WordPress, and Wix—reduce response times and increase conversion rates through real-time engagement.

From an affiliate perspective, the program is highly attractive due to its lifetime recurring commission model. Affiliates earn a consistent 30% share of all subscription fees paid by referred customers for as long as their account remains active. This applies to various subscription tiers, which range from basic starter plans to high-volume enterprise solutions. The program is managed internally, meaning partners have a direct line to the brand's support team rather than navigating a third-party network.

Tracking is facilitated through a 30-day cookie window, providing a sufficient conversion period for businesses evaluating the software. Affiliates gain access to a dedicated dashboard for tracking conversions, as well as a library of marketing assets including banners and tactical guides. With a low minimum payout threshold of $50, the program ensures a relatively quick path to monetization for influencers, agencies, and developers who recommend customer service automation tools.