Text
AI-powered customer service platform unifying live chat, helpdesk, and chatbot automation into one system.
Commission Structure
Recurring
Commission Rate
20%-22%
Cookie Duration
120 days
Commission Duration
Lifetime
Text (formerly LiveChat Software) offers a comprehensive partner program designed for content creators, agencies, and developers to monetize their expertise in the customer service software space. The program covers a suite of market-leading products including LiveChat, ChatBot, and HelpDesk, which are currently trusted by over 35,000 businesses globally. As an affiliate, you benefit from promoting an established brand with a strong track record of high uptime and GDPR compliance, making the conversion path smoother for referred leads.
The affiliate track is centered on a recurring revenue model, providing a baseline commission of 20% on every subscription payment for the lifetime of the customer. Partners who refer five or more paying customers can see their commission rate increase to 22% on new licenses. Given that the average customer retention for Text products is approximately three years, this creates a significant opportunity for compounding long-term income from a single referral.
Tracking is supported by a generous 120-day cookie window, one of the longest in the industry, ensuring that affiliates receive credit for leads that take time to evaluate the platform before subscribing. The program provides a dedicated Partner App where users can access ready-made promotional materials, including banners, email templates, and video content. Additionally, the program offers a second-tier incentive: referring other affiliates to the program earns you a 5% commission on their sales for life. With 24/7 support and no restrictive marketing hurdles, the Text Partner Program is built to scale alongside your promotional efforts.
